Returns Terms and Conditions

Product Specific Exceptions

Printed Items	Due to their fragile nature, printed items are non-returnable. All prints, wrapping paper and cards are checked prior to posting and sent in perfect condition in protective packaging. We do not accept responsibility for printed materials damaged once received.
Garden and Beach Products	Just like with new shoes we advise that you carefully remove your purchase from its original packaging and inspect before enjoying outside. If you are not entirely satisfied with your purchase please carefully repackage in its original packing and return to us in an unused saleable condition for a full refund. We are unable to accept a return that is soiled or damaged by use, repackaging or return postage.
Inflatable Products	Due to the fragile nature of inflatable products, we advise that you inspect the outer packaging before removing and inflating. Please be careful not to over inflate and ensure you use on a level surface free of any sharp objects. The manufacturers cannot accept liability for damage caused in use, and we are therefore unable to accept returns of these items once removed from the packaging and inflated.
Sonny Angels and other collectible figures	We do not accept any returns on Sonny Angel, Smiski, Tokidoki or other collectibles. This is to prevent counterfeit products entering our stock holding and ensures that our product offering is 100% genuine official merchandise for all our customers.
Woollen / Knitted Items	Due to the delicate nature of many of our knitwear items, we are unable to accept returns of items that have bobbled or snagged, or with loose buttons as this will be considered 'wear and tear'.

Wear and Tear

Worn, Damaged or Altered Items

We are unable to refund items that have been worn, damaged or altered in any way.

It is the customer's responsibility to inspect all garments before removing the tags. Please contact us immediately at hello@junioredition.com if you are not completely satisfied with any purchases before wearing the garment.

Once the tags have been removed and the item has been worn we are unable to accept any returns.

Laundered Items

We are unable to accept garments damaged or discoloured during the washing process. We advise that our customers do not use a ‘dosing ball’ due to the potential damage concentrated fabric detergent can cause to the colour.

Please carefully follow the manufacturers’ instructions when washing garments. Some garments are pigment dyed for a vivid saturated colour (‘garment dyed’) and may transfer colour when washing with other items not of a similar colour. We cannot be held responsible for any colour transfer caused when washing.

Non Refundable Expenses

Priority Postage Costs	We are unable to refund Priority Postage costs.
Return Postage Costs	We are unable to subsidise return postage charges and cannot be held responsible for items that do not reach us. We recommend customers returning items to us used a fully tracked service.
Returning Sale Orders	To help us with our sustainability goal, please note that all sales are final on all outlet, clearance and sale purchases. We simply request that customers make considered purchases on items heavily discounted.
Delivered Taxes and Duties Paid	Junior Edition agrees to act as your agent to collect any local import taxes and duties and pay them to your local tax and duty authority. We are unable to reclaim taxes and duties paid at checkout once the parcel has left the UK. If you wish to make a return of items delivered outside of the UK, you the importer will be responsible for reclaiming any local taxes and duties locally.
Undeliverable Orders	If we receive any orders returned to us as undeliverable within 14 days of the first attempt to deliver we will attempt to contact you to resolve the issue arrange re delivery. If the error was in your part you will be invoiced for the additional postal charges to resend. If we receive any orders returned to us as undeliverable within 14 days in a 'saleable condition' and you wish to cancel your contact you will be entitled to a full refund.